Products
Govern finished goods, components, and raw materials under quality control.
Product map
Quality work that keeps the evidence attached.
Connect what was planned, what was inspected, what failed, why it failed, what changed, and whether recurrence stopped.
The operating model
Eight areas. One quality chain.
References preserve the path from governed product and supplier through objective inspection evidence to corrective action effectiveness.
Suppliers
Track approval status and risk for organizations involved in quality events.
Inspection plans
Release revision-controlled sample and acceptance plans for products.
Inspections
Execute receiving, in-process, and final inspections with explicit results.
Nonconformances
Document requirement failure, severity, context, containment, and status.
Root cause analyses
Record structured findings, ownership, review, and approval.
CAPA actions
Assign corrections, corrective actions, and preventive actions with due dates.
Effectiveness reviews
Determine whether completed action actually prevented recurrence.
Workflow with control points
Failures route. Proposed actions wait.
Safe workflows create internal control records. Action approval stays explicit, and effectiveness remains a separate post-completion judgment.
Contain failure
A failed inspection opens a linked nonconformance with product, supplier, plan, and inspection context.
Review cause
The quality engineer documents method, root cause, ownership, and reviewed state.
Route CAPA
Reviewed analysis routes proposed actions to an approver without activating them.
Verify result
Completed action schedules a future review and retains the complete root-cause trace.
Role separation
Independent approval is part of the product.
Inspectors capture, engineers analyze, approvers control state, and auditors retain read-only access to all evidence.
QM-R01Inspector
Quality inspector
Runs inspections and raises nonconformance.
QM-R02Engineer
Quality engineer
Analyzes cause and owns corrective work.
QM-R03Approver
Quality approver
Controls reviewed findings and action state.
QM-R04Auditor
Quality auditor
Reads the full quality trail without mutation.
Start using the complete quality workspace.
The website explains it. ERP.ai runs the records, permissions, process pages, and workflow.